Your package reflects your employees, branches, workflows and operational complexity. We agree the software setup and people support your business needs.
Tailored quotation Compare the scope below. Your written proposal confirms the price, installation, implementation, taxes and service coverage before you commit.
Small business
A focused start.
For a simpler operating structure with a focused set of agreed workflows.
Business size alone does not select a package. Your combination of employees, sites and complexity informs the assessment. Pricing is not based only on the number of trucks.
PEOPLE BEHIND THE PLATFORM
What technician support includes.
01
Set up with your team.
Help configuring the agreed workflows, permissions and records. Data migration or integrations are assessed for compatibility and scoped before work begins.
02
Train people on site.
Practical sessions using relevant tasks: capturing work, following approvals, handling documents and finding the information each role needs.
03
Support daily adoption.
An assigned contact and technician assistance for system questions, agreed follow-up actions and service reviews as your team adopts the software.
Dedicated support means an accountable point of contact.
It does not automatically mean an exclusive technician stationed at your premises all day. Your written proposal specifies on-site attendance, training sessions, remote support hours, response arrangements, backup cover, travel and call-out charges.
Know what is included before you commit.
Item
How it is agreed
Software modules, users and branch permissions
Listed in the scope and implementation plan.
Contract & Operations contact
Assigned responsibilities and coverage are stated.
Technician support and on-site training
Included activities, attendance and hours are specified.
Installation, migration and integrations
Compatibility, deliverables and one-off fees are confirmed.
Travel, overtime and extra call-outs
Included allowances or additional charges are made clear.
Contract term, renewal and cancellation
Set out in the service agreement, subject to applicable rights.
Third-party licences, devices and connectivity
Included only where expressly stated.
The integrated platform remains subject to testing, onboarding and agreed activation. A proposal confirms the features available for your installation. Viewing a package or sending an enquiry does not create a subscription.